News, Notices, and Projects


Flushing Program and Discolored Water Complaints

The DPW has begun the spring flushing of water mains. The most up to date list of streets to be flushed is posted daily on the town website,  This  work is expected to take place between 8:00 pm and 2:00 am..  Depending on the progress of the flushing, additional streets may be added.    Please check back for details.  The goals of the program are to purge discolored water and sediments from the distribution system, and to exercise system valves and hydrants to ensure that they are operational and ready to use if necessary.   Please do not hesitate to contact the DPW office (781-826-3189) if you notice prolonged dirty water in your area.

Today's Flushing Schedule

Water Restrictions in Effect

Due to the requirements of Hanover's Water Management Act Permit (9P3-4-21-122.01) and the need to ensure adequate reserves for drinking and firefighting purposes, water restrictions are now in effect in the Town of Hanover.  Effective immediately and until further notice, residents and businesses are required to limit outside watering of lawns, plantings, and gardens to odd numbered homes on odd days and even numbered homes on even days  between the hours of 6 am to 9 am and 6 pm to 9 pm with hand held hoses only.  The use of sprinklers of any type is prohibited.  Any person violating the water restrictions shall be liable to the Town in the amount of $50.00 for the first violation and $100.00 for each subsequent violation in accordance with Hanover Town Bylaw 6-24.    Private wells must be registered at the DPW office (781-826-3189) and a "Private Well" sign put out facing the street.  Hanover Public Works crews will be actively monitoring water usage and enforcing the restrictions as required by the Massachusetts Department of Environmental Protection and our Water Management Act permit.  The Town reserves the right to further restrict outdoor water usage should it be deemed necessary.

Water Restriction Notice (PDF)

Meter Replacement Program

The DPW is stepping up its efforts to replace aging water meters.  The goal of this multi-year program is to replace all water meters over a ten year cycle.  Virtually all existing meters can currently be read through a touchpad mounted on the side of the house.  20 percent of the existing meters can be read from the street via a radio .  The goal of the program is to convert all meters to radio reads.  While improving meter reading efficiency, the newer technology has additional benefits such as minimization of meter reading errors, minimization of the need to access private property, and the ability to detect if there is a probable leak in the plumbing system.

Select houses will receive a notice explaining that the water meter is scheduled for replacement.  The notice will provide instructions on how to schedule an appointment.  The installation will typically take 15-30 minutes and will be performed by Town personnel.  An adult must be home at the time of the installation.  

Questions on the program may be addressed to Deputy Superintendent Neal Merritt at 781-826-3189.

Please click on the following link for more information regarding the meter replacement program.
    Meter Replacement Program Fact Sheet

Disinfection Byproducts

Notices were recently sent to every postal address in Hanover describing the Town's violation of Federal standards for disinfection byproduct in the water.  We have created a special web page to further inform the public on the problem and the steps we are taking to solve the problem.  Please click on the link below for more information on Disinfection Byproducts.  

Disinfection Byproducts Page

2016 Water Consumer Confidence Report

The DPW is proactive in its quest to provide the highest quality of water possible. Please click on the following link for a narrative of the steps and tests that are performed to ensure the quality of the water:  2016 Consumer Confidence Report

Transfer Station Changes

Residents may notice a backlog of construction and demolition (C&D) debris at the Transfer Station early in the week.  Changes in our C&D handling at the station as a result of noise complaints from neighbors are forcing us to  send out containers when they are less than full.  Our current vendor is attempting to service us more often to keep up with the increased flow and we have ordered additional containers.  We ask for your patience as  we adjust our operations.  Residents are reminded that the C&D container is provided as a convenience to residents who have small quantities of such waste.  In order to minimize costs, we ask that all material, including wooden furniture that may be placed in the container, be cut into two foot lengths.  This allows the loads leaving the station to go out as full as possible.  The town pays for the weight of the material in addition to a flat rate amount for each load.  Minimizing the number of loads saves money.

In addition to the Construction and Demolition changes, we are exploring options to reduce noise with the handling of metails and bulky furniture.  Please check back for more information about these programs.